{"id":45,"date":"2022-08-11T08:14:58","date_gmt":"2022-08-11T08:14:58","guid":{"rendered":"https:\/\/themexriver.com\/wp\/broccoli\/?page_id=45"},"modified":"2024-03-26T18:53:10","modified_gmt":"2024-03-26T10:53:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.tianyuanbio.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"45\" class=\"elementor elementor-45\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-abab8f5 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"abab8f5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c76b518\" data-id=\"c76b518\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c42a44b elementor-widget elementor-widget-broccoli_our_faqs_v2\" data-id=\"c42a44b\" data-element_type=\"widget\" data-widget_type=\"broccoli_our_faqs_v2.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t    \n    <!-- FAQ AREA START (faq-2) (ID > accordion_2) -->\n    <div class=\"ltn__faq-area mb-100\">\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-lg-8\">\n                    <div class=\"ltn__faq-inner ltn__faq-inner-2 accordion-box\">\n                        <div id=\"accordion_2\">\n                                                        <!-- card -->\n                            <div class=\"card accordion block \">\n                                                                <h6 class=\"ltn__card-title acc-btn \"> \n                                    How to buy a product?                                <\/h6>\n                                                                \n                                <div class=\"acc-content \">\n                                    <div class=\"card-body\">\n                                                                                <p>You can click on the Contact Us page and send an email to us with the name of the product you need. Our sales staff will reply to you very promptly and provide you with relevant prices and shipping methods.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>                          \n                            <!-- card -->\n                                                        <!-- card -->\n                            <div class=\"card accordion block active-block\">\n                                                                <h6 class=\"ltn__card-title acc-btn active\"> \n                                    How do I know if a product is in stock?                                <\/h6>\n                                                                \n                                <div class=\"acc-content current\">\n                                    <div class=\"card-body\">\n                                                                                <p>After establishing contact with our sales staff, you can directly send the product name to them and specify that you want to inquire about the stock availability. They will respond to you promptly.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>                          \n                            <!-- card -->\n                                                        <!-- card -->\n                            <div class=\"card accordion block \">\n                                                                <h6 class=\"ltn__card-title acc-btn \"> \n                                    The quantity I want is relatively large. Is there any discount on the price?                                <\/h6>\n                                                                \n                                <div class=\"acc-content \">\n                                    <div class=\"card-body\">\n                                                                                <p>Yes, our prices are not fixed and can vary depending on the size of your order.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>                          \n                            <!-- card -->\n                                                        <!-- card -->\n                            <div class=\"card accordion block \">\n                                                                <h6 class=\"ltn__card-title acc-btn \"> \n                                    Can it be delivered within a week?                                <\/h6>\n                                                                \n                                <div class=\"acc-content \">\n                                    <div class=\"card-body\">\n                                                                                <p>The delivery time depends on your location. We have warehouses in the United States and Europe. If the product you need is available in the local warehouse, we can guarantee delivery within a week.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>                          \n                            <!-- card -->\n                                                        <!-- card -->\n                            <div class=\"card accordion block \">\n                                                                <h6 class=\"ltn__card-title acc-btn \"> \n                                    How can we trust the quality of your products?                                <\/h6>\n                                                                \n                                <div class=\"acc-content \">\n                                    <div class=\"card-body\">\n                                                                                <p>Our products undergo strict testing at the factory, and we conduct a second inspection before shipment to ensure that the quality meets your standards.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>                          \n                            <!-- card -->\n                                                        <!-- card -->\n                            <div class=\"card accordion block \">\n                                                                <h6 class=\"ltn__card-title acc-btn \"> \n                                    Can I return the goods if I am not satisfied with them?                                <\/h6>\n                                                                \n                                <div class=\"acc-content \">\n                                    <div class=\"card-body\">\n                                                                                <p>Yes, of course. If the goods you receive have quality issues or do not match the initial description, you can choose to return them.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>                          \n                            <!-- card -->\n                                                        <!-- card -->\n                            <div class=\"card accordion block \">\n                                                                <h6 class=\"ltn__card-title acc-btn \"> \n                                    Where does it ship from?                                <\/h6>\n                                                                \n                                <div class=\"acc-content \">\n                                    <div class=\"card-body\">\n                                                                                <p>Most of our products are shipped from China, but we also have warehouses in Los Angeles, USA, and the Netherlands for convenient delivery.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>                          \n                            <!-- card -->\n                                                    <\/div>\n                                                <div class=\"need-support text-center mt-100\">\n                            <h2>Still need help? Reach out to support 24\/7:<\/h2>                                                        <div class=\"btn-wrapper mb-30\">\n                                <a href=\"\/index.php\/contact\/\" class=\"theme-btn-1 btn\">Contact Us<\/a>\n                            <\/div>\n                                                        <h3><i class=\"fas fa-phone\"><\/i> +86 029-8961 1711<\/h3>                        <\/div>\n                                            <\/div>\n                <\/div>\n                \n                                <div class=\"col-lg-4\">\n                    <aside class=\"sidebar-area ltn__right-sidebar\">\n                        <div id=\"broccoli_quick_contact-3\" class=\"faq-widget service-widget sidebar-widget widget_broccoli_quick_contact\">      \t\t\r\n\t\t\t\r\n            <!-- Newsletter Widget -->\r\n            <div class=\"ltn__search-widget ltn__newsletter-widget\">                            \r\n                                <h6 class=\"ltn__widget-sub-title\">\/\/ subscribe<\/h6>\r\n                                <h4 class=\"ltn__widget-title\">Get Newsletter<\/h4>                \t\t\t\t<script>(function() {\n\twindow.mc4wp = window.mc4wp || {\n\t\tlisteners: [],\n\t\tforms: {\n\t\t\ton: function(evt, cb) {\n\t\t\t\twindow.mc4wp.listeners.push(\n\t\t\t\t\t{\n\t\t\t\t\t\tevent   : evt,\n\t\t\t\t\t\tcallback: cb\n\t\t\t\t\t}\n\t\t\t\t);\n\t\t\t}\n\t\t}\n\t}\n})();\n<\/script><!-- Mailchimp for WordPress v4.9.11 - https:\/\/wordpress.org\/plugins\/mailchimp-for-wp\/ --><form id=\"mc4wp-form-1\" class=\"mc4wp-form mc4wp-form-545\" method=\"post\" data-id=\"545\" data-name=\"Newsletter Form\" ><div class=\"mc4wp-form-fields\">\r\n<input type=\"email\" name=\"email\" placeholder=\"Email*\">\r\n<div class=\"btn-wrapper\">\r\n<button class=\"theme-btn-1 btn btn-effect-1 text-uppercase\" type=\"submit\">Subscribe<\/button>\r\n<\/div><\/div><label style=\"display: none !important;\">Leave this field empty if you're human: <input type=\"text\" name=\"_mc4wp_honeypot\" value=\"\" tabindex=\"-1\" autocomplete=\"off\" \/><\/label><input type=\"hidden\" name=\"_mc4wp_timestamp\" value=\"1779322398\" \/><input type=\"hidden\" name=\"_mc4wp_form_id\" value=\"545\" \/><input type=\"hidden\" name=\"_mc4wp_form_element_id\" value=\"mc4wp-form-1\" \/><div class=\"mc4wp-response\"><\/div><\/form><!-- \/ Mailchimp for WordPress Plugin -->                <div class=\"ltn__newsletter-bg-icon\">\r\n                    <i class=\"fas fa-envelope-open-text\"><\/i>\r\n                <\/div>\r\n                            <\/div>\r\n  \r\n            \r\n            \r\n        <\/div>                    <\/aside>\n                <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n    <!-- FAQ AREA START -->\n \n   \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-87738f2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"87738f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b66cb08\" data-id=\"b66cb08\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-93e1d47 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"93e1d47\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c8add4a\" data-id=\"c8add4a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da1bc14 elementor-widget elementor-widget-broccoli_features_v2\" data-id=\"da1bc14\" data-element_type=\"widget\" data-widget_type=\"broccoli_features_v2.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t    \n    <!-- FEATURE AREA START ( Feature - 3) -->\n    <div class=\"ltn__feature-area before-bg-bottom-2 mb--30--- plr--5\">\n        <div class=\"container-fluid\">\n            <div class=\"row\">\n                <div class=\"col-lg-12\">\n                    <div class=\"ltn__feature-item-box-wrap ltn__border-between-column white-bg\">\n                        <div class=\"row\">\n                                                        <div class=\"col-xl-3 col-md-6 col-12\">\n                                <div class=\"ltn__feature-item ltn__feature-item-8\">\n                                                                        <div class=\"ltn__feature-icon\">\n                                        <img decoding=\"async\" src=\"https:\/\/www.tianyuanbio.com\/wp-content\/uploads\/2022\/08\/14-1.png\" alt=\"Awesome Image\">\n                                    <\/div>\n                                                                                                            <div class=\"ltn__feature-info\">\n                                        <h4>Logistics<\/h4>                                        <p>Fast delivery<\/p>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                                                        <div class=\"col-xl-3 col-md-6 col-12\">\n                                <div class=\"ltn__feature-item ltn__feature-item-8\">\n                                                                        <div class=\"ltn__feature-icon\">\n                                        <img decoding=\"async\" src=\"https:\/\/www.tianyuanbio.com\/wp-content\/uploads\/2022\/08\/12.png\" alt=\"Awesome Image\">\n                                    <\/div>\n                                                                                                            <div class=\"ltn__feature-info\">\n                                        <h4>Price<\/h4>                                        <p>Competitive pricing<\/p>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                                                        <div class=\"col-xl-3 col-md-6 col-12\">\n                                <div class=\"ltn__feature-item ltn__feature-item-8\">\n                                                                        <div class=\"ltn__feature-icon\">\n                                        <img decoding=\"async\" src=\"https:\/\/www.tianyuanbio.com\/wp-content\/uploads\/2022\/08\/13-1.png\" alt=\"Awesome Image\">\n                                    <\/div>\n                                                                                                            <div class=\"ltn__feature-info\">\n                                        <h4>Products<\/h4>                                        <p>Wide selection of products<\/p>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                                                        <div class=\"col-xl-3 col-md-6 col-12\">\n                                <div class=\"ltn__feature-item ltn__feature-item-8\">\n                                                                        <div class=\"ltn__feature-icon\">\n                                        <img decoding=\"async\" src=\"https:\/\/www.tianyuanbio.com\/wp-content\/uploads\/2022\/08\/5.png\" alt=\"Awesome Image\">\n                                    <\/div>\n                                                                                                            <div class=\"ltn__feature-info\">\n                                        <h4>Quality Assurance<\/h4>                                        <p>Quality inspection to ensure product quality.<\/p>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <!-- FEATURE AREA END -->\n    \n    \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to buy a product? You can click on the Contact Us page and send an email to us with the name of the product you need. Our sales staff will reply to you very promptly and provide you with relevant prices and shipping methods. How do I know if a product is in stock? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-default-elementor.php","meta":{"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tianyuanbio.com\/index.php\/wp-json\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tianyuanbio.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tianyuanbio.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tianyuanbio.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tianyuanbio.com\/index.php\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":20,"href":"https:\/\/www.tianyuanbio.com\/index.php\/wp-json\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":1778,"href":"https:\/\/www.tianyuanbio.com\/index.php\/wp-json\/wp\/v2\/pages\/45\/revisions\/1778"}],"wp:attachment":[{"href":"https:\/\/www.tianyuanbio.com\/index.php\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}